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CORONAVIRUS: If you are unwell with symptoms of coronavirus or been in contact with someone who has symptoms or is in isolation, DO NOT visit a GP surgery, community pharmacy or hospital.  Visit, stay indoors and avoid close contact with other people.  Click here for further information...

Feeling Unwell?

Not sure what to do or where to go?  

These days there are lots of choices within the NHS.  Making the right choice, at the right time will help you get the best possible treatment appropriate for your condition at that time.  

To help you decide, we have devised a list of services available;


Best choice of treatment for very minor illness and injuries, such as coughs, colds, sore throats, cuts, bruises etc.  Keep a well-stocked medicine cabinet with;

  • Paracetamol or aspirin
  • Indigestion remedy
  • Plasters and a thermometer
  • Anti-diarrhoeal medicine
  • Rehydration mixtures

NHS 111

Telephone NHS 111
'Call NHS 111 when its less urgent than 999'
This is a free NHS telephone number (from both landlines and mobile phones) which you can call 24 hours a day, 7 days a week, 365 days a year.  Confidential health advice and information.


Telephone 01603 505629
UEA Boots Pharmacy is your nearest (located on campus next to the Medical Centre).  Open Monday to Friday 08.30-18.00, Saturday 08.30-12.00 and closed Sunday
You can visit any pharmacist when you have a common health problem that does not require being seen by a doctor or nurse.  
They can provide advice on common illnesses such as coughs and colds, including the best medicine to treat them.

GP Surgery


Telephone 01603 251600
Open Monday to Friday, 08.30-18.30
For urgent medical attention (non-life threatening)
For illness and injury that will not go away
Doctors and nurses available, pre-bookable and urgent on the day appointments

Out of Hours Service

Telephone NHS 111
To be used when the UEA Medical Centre is closed (evenings and weekends).
For urgent medical attention (non-life threatening)

Accident & Emergency

(Hospital A&E)

Telephone 999
A&E departments should only be used in a critical or life-threatening situation.   They provide immediate emergency care for people who show symptoms of serious illness or are badly injured.   This includes

  • Unconsciousness
  • Heavy blood loss
  • A deep wound or stab
  • A suspected heart attack or stroke
  • Difficulty breathing
  • Severe burns
  • Severe allertgic reaction
  • Suspected broken bones
Your nearest A&E department is at;
Norfolk & Norwich University Hospital, Colney Lane, Norwich, NR4 7UY
01603 286286

Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website