Your Information - Your Rights
Our Fair Processing/Privacy Notice explains why we collect information about you and how that information may be used to deliver care and manage the local health and social care system.
The notice reflects;
- What information we collect about you
- How and why we use that information
- How we retain your information and keep it secure
- Who we are your information with and why
The notice also explains your rights in relation to consent to use your information, the right to control who can see your data and who to seek advise and support if you feel that your information has not been used appropriately.
Privacy Notice updated 03.06.20: You can download the full version here (includes information about covid)
Freedom of Information
This Publication Scheme provides a guide to the services and General Practitioners who practice together within the UEA Medical Centre as required by the Freedom of Information Act 2000.
The document is based on the model publication scheme approved by the Information Commissioner’s Office (ICO).The publication scheme commits an authority to make information available to the public as part of its normal business activities.The scheme contains 7 classes of information – some of which are published on our website. All information published on the website is free of charge.
Information held by the UEA Medical Centre that is not published under this scheme can be requested in writing to the Business manager, when its provision will be considered in accordance with the provisions of the Freedom of Information Act.
DOWNLOAD: Freedom of Information Act
Practice Leaflet
To view an electronic copy of our practice leaflet, click on the link below to download 2019/20 UMS Practice Leaflet (updated Aug-19)
CQC Rating
The Care Quality Commission (CQC) is the independent regulator of health and social care in England www.cqc.org.uk
The UEA Medical Centre has been rated overall as: 
Good
The CQC carry out their inspections based on five key questions. These questions are assessed using the inspection panel's professional judgement, supported by objective measures and evidence. Below you will be able to see our ratings for each area;
1. Are we safe? (checks on staff and equipment) | Good |
2. Are we effective? (in the clinical and administrative services provided) | Good |
3. Are we caring? (attitudes to patients and staff) | Good |
4. Are we responsive to people's needs? (particular needs of our population) | Good |
5. Are we well-led? (an organised and effective business) | Good |
To find out more about what the ratings actually mean, see here: www.cqc.org.uk/content/ratings
To view the full report of their inspection, see here: www.cqc.org.uk/sites/default/files/new_reports/AAAH7248.pdf
To view our certificate of registration, click here
Disclaimer
The Medical Centre has taken reasonable care in compiling this website, and is not responsible for any action taken by any person or organisation, wherever they are based, as a result, direct or otherwise, or information contained in or accessed through this web site.
The Medical Centre takes no responsibility for the content of any other website referred to or accessed by hypertext link through this web site.