We need to hold personal information about you on our computer system and in paper records to help us to look after your health needs.
Please help to keep your record up to date by informing us of any changes to your circumstances.
Clinical staff and some administrative staff employed by this practice have a variable degree of access to your records in accordance with what they require to do their job.
We do share some information with clinical staff who are not employed by the practice as appropriate ie; midwife, physiotherapist. All staff within, or attached, to the practice have been trained regarding confidentiality issues and have a contractual duty to keep your details private.
We may also supply information to hospital staff if you have been referred for specialist care. In order to refer you to a hospital, the practice now has to use a national system (NHS e-Referral Service) which does give some administrative staff outside the practice some access to aspects of you medical details.
All information about you is held securely and appropriate safeguards are in place to prevent accidental loss.
In some circumstances we may be required by law to release your details to statutory or other official bodies, for example if a court order is presented, or in the case of public health issues. In other circumstances you may be required to give written consent before information is released - such as for medical reports for insurance, solicitors etc...
To ensure your privacy, we will not disclose information over the telephone or fax unless we are sure that we are talking to you. Information will not be disclosed to family, friends or spouses unless we have prior written consent, and we do not leave messages with others.
! Data Extraction
The surgery is required to participate in data extractions conducted by NHS Digital and Local Authorities with the aim of improving patient care.
Risk stratification is a process for identifying and managing patients who are at a higher risk of emergency hospital admission. Typically this is because patients have a long term condition such as COPD or cancer. NHS England encourages GPs to use risk stratification tools as part of their local strategies for supporting patients with long-term conditions and to help prevent avoidable admissions.
Individual GP Level Data
Individual GP level data is collected to measure how GP’s work with their patients, such as the percentage of patients who have received a flu jab during the winter flu season. NHS Digital will collect clinical data relating to a number of clinical areas at the individual GP level, and then report this information back to general practices only.
Privacy Notice – Individual GP Level Data
Should you have any concerns about how your information is managed, or wish to opt out of any data collection at the Practice, please contact the Business Manager or your healthcare professional to discuss how the disclosure of your personal information can be restricted. All patients have the right to change their minds and reverse a previous decision.
! Summary Care Record (SCR)
We are required by NHS England to participate in the SCR project. A summary of your current medications and any bad reactions/allergies we have on record for you, will automatically be uploaded to a national NHS database. NHS staff across the country will be able to access this if they need this information in an emergency to treat you. Please note - this is different to the Care.Data project below.
If you would like to read further information about the SCR, you should visit www.nhscarerecords.nhs.uk
As a patient, you have options regarding your SCR and you also have the option to opt out completely.
If you are certain you do not wish to be part of the SCR programme please let us know by downloading and completing the following form, and returning it to us.
Download: SCR opt out form
! NHS England Care.Data
Following a recent change in the law, NHS England will soon be required to share/supply your personal and confidential medical information with the Health and Social Care Information Centre (HSCIC) www.hscic.gov.uk
This information will be taken from the UEA Medical Centre in a form that can identify you as a patient through your NHS number.
We have NO choice but to allow the HSCIC to extract this information, and once they have done, they can also pass this information onto other organisations and third parties for analysis.
Only YOU (the patient) can instruct us to stop the transfer of your data if you wish, by completing an 'opt out' form DOWNLOAD: Care Data Opt Out Form
Once you have opted out, we will code this on your medical record which prevents the extraction of your personal and confidential medical information.
Freedom of Information
This Publication Scheme provides a guide to the services and General Practitioners who practice together within the UEA Medical Centre as required by the Freedom of Information Act 2000.
The document is based on the model publication scheme approved by the Information Commissioner’s Office (ICO).The publication scheme commits an authority to make information available to the public as part of its normal business activities.The scheme contains 7 classes of information – some of which are published on our website. All information published on the website is free of charge.
Information held by the UEA Medical Centre that is not published under this scheme can be requested in writing to the Business manager, when its provision will be considered in accordance with the provisions of the Freedom of Information Act.
DOWNLOAD: Freedom of Information Publication
The Medical Centre has taken reasonable care in compiling this website, and is not responsible for any action taken by any person or organisation, wherever they are based, as a result, direct or otherwise, or information contained in or accessed through this web site.
The Medical Centre takes no responsibility for the content of any other website referred to or accessed by hypertext link through this web site.