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Welcome to University Medical Services

The UEA Medical Centre (UMS) is located just off the Bluebell Road entrance to the UEA, on University Drive.

Reception & Appointments  01603 251600Occupational Health  01603 592174
Secretaries  01603 251601Dentist  01603 592173
Email  umsuea@nhs.netBoots Pharmacy (campus)  01603 505629
Fax  01603 506579 


Usual Opening Hours

Monday8.30am - 6.30pm* 
Tuesday8.30am - 8.00pm** Routine pre-booked appointments only, after 6.30pm 
Wednesday8.30am - 6.30pm* 
Thursday8.30am - 6.30pm* 
Friday8.30am - 6.30pm* 
Saturday8.30am - 12.00pm** Limited service - see details below 

*Please note: Weekdays (excluding Tuesdays) doors close at 6pm.  Phone lines remain open until 6.30pm for emergencies.

**Please note - this is a limited service on a Saturday morning for routine (non-urgent) pre-booked appointments.  If you do not have an appointment and you feel your problem is urgent, please call NHS 111 service (see out of hours details below).  Alternatively, visit the NHS Walk-in Centre at Rouen Road (near Castle Mall), open 7 days per week, 7am-9pm, telephone 01603 677500.  Bus number 25 from the UEA.

When we are closed, phone NHS 111 for out-of-hours medical assistance, or visit the NHS Walk-in Centre at Rouen Road (near Castle Mall), open 7 days per week, 7am-9pm, telephone 01603 677500 

Christmas & New Year Opening Hours

Mon 17-Dec8.30am - 6.30pm
Tue18-Dec8.30am - 8.00pm
Wed19-Dec8.30am - 6.30pm
Thu20 Dec8.30am - 6.30pm
Fri21-Dec8.30am - 6.30pm
Sat22-Dec8.30am - 12pm
Mon24-Dec8.30am - 6.30pm
Thu27-Dec8.30am - 6.30pm
Fri28-Dec8.30am - 6.30pm
Mon31-Dec8.30am - 6.30pm
Tue01-Jan Closed
Wed02-JanNormal opening hours resume

IAS Service (Improved Access Service - Norwich Pilot)

The UEA Medical Centre has agreed to take part in a national initiative to provide additional routine appointments for patients across the Norwich area.  These appointments are not provided by the UEA Medical Centre staff, but by an external provider. 

These appointments available are limited, but will be provided during early evenings on weekdays and Saturday mornings.  

Click here for further information about this service.

Out of Hours

Telephone number: 111
111 is a free NHS telephone number (from both landlines and mobile phones) which you can call 24 hours a223794 day, 7 days a week, 365 days a year.  When the practice is closed, please ring this number for advice. You can find out more about 111 by visiting

Out-of-hours services are generally busy so please think carefully before asking to see a doctor and only do so if you genuinely cannot wait until the surgery re-opens.

In a genuine emergency you should call 999. Chest pains and / or shortness of breath constitute an emergency.  

Expert Self Care | Providing tools for better health

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YourNorwich Logo  is a new voluntary service directory, set up specifically for local people to search and access a wide range of health, care and support services in the Norwich locality.  Visit their website for details

(Site updated 14/12/2018)
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